Here you’ll find the answers to some of the common support and product knowledge questions our Support team gets asked. if your question isn’t answered here then speak to the Support team.
We're here to help! If your question isn't answered here, then speak to the Support team.
What warranty do Syrris systems come with and what does it cover?
All Syrris hardware comes with a one year (non-wetted) parts warranty. Please see the Terms and Conditions for further information.
Does Syrris provide an installation service?
Yes, Syrris offer a complete system Installation and Training service. Please talk to your sales representative for pricing structure.
Does Syrris provide an extended warranty/support package?
Yes, Syrris can provide a bespoke extended warranty and/or support package for your system. Please talk to your sales representative for pricing structure.
Will I have a dedicated Account Manager I can deal with?
Yes, you’ll have a dedicated Account Manager assigned to you based on your location.
Where can I see the products in person?
Syrris exhibits at many international shows throughout the year, in addition to running global workshops and roadshows. Our sales team can arrange for a web demonstration and/or a physical demonstration. See our upcoming events or speak to your sales representative for more information.
Is custom glassware available?
Yes, our expert glassblowers can design and manufacture custom glassware upon request
Are wetted parts chemically resistant?
All wetted parts are made from either glass, PTFE, FFKM or other similar fluoropolymers.